Here is a list of the most frequently asked questions.
How to Shop
Shopping at Charlotte Olympia online store is easy.
Everything you need to know regarding shipping.
Returns and Refunds
How to return an item and receive a refund.
Please read our Privacy and Return Policy carefully
Opening & Managing an Account
Make the most of your account.
If you have any questions or need help please contact us. We will be happy to assist you.
We respect the privacy of our customers and the visitors to our website.
Join the team
Care & Repair
Care guide & recommended cobblers
Size guide information